At Oceansideglam, we strive to offer fast, reliable, and affordable shipping options to ensure that your new sunglasses arrive in a timely manner. Please review our shipping policy for more details on how we handle your orders.
1. Shipping Rates
- We offer a flat shipping rate of $9.99 for all orders under $90.
- Orders over $90 qualify for free standard shipping.
2. Processing Time
- All orders are processed within 1-2 business days of receiving payment, excluding weekends and holidays.
- Once your order is processed, you will receive a tracking number to monitor your shipment.
3. Shipping Methods
- We use a variety of reliable carriers, including USPS, UPS, and FedEx, depending on your location and the size of your order.
- Delivery times will vary based on the shipping method selected during checkout and your delivery address.
- Standard shipping typically takes 5-7 business days within the USA.
- Expedited shipping is available at checkout for faster delivery (1-3 business days, depending on location).
4. International Shipping
- Currently, we only offer shipping within the United States. For international shipping inquiries, please contact our customer service team at service@oceansideglam.com.
5. Order Tracking
- Once your order is shipped, you will receive an email with a tracking number so you can monitor the status of your shipment.
- You can track your order through the carrier’s website using the tracking number provided.
6. Shipping Address
- Please ensure that the shipping address is correct when placing your order. We are not responsible for delays or lost shipments due to incorrect or incomplete address details.
- If you need to update your shipping address after placing an order, please contact our customer service team at service@oceansideglam.com as soon as possible. We cannot guarantee changes to orders once they have been processed for shipment.
7. Lost or Damaged Shipments
- If your package is lost or damaged during transit, please contact our customer service team immediately at service@oceansideglam.com. We will assist you in filing a claim with the carrier and work to resolve the issue as quickly as possible.
- We are not responsible for lost or stolen packages once the carrier confirms delivery to the address provided.
8. Delivery Delays
- While we strive to ship all orders as quickly as possible, delivery times may be affected by factors outside of our control, such as weather conditions, carrier delays, or holiday seasons. We appreciate your patience and understanding during these times.
For any questions or concerns regarding shipping, please contact us at service@oceansideglam.com. We are happy to assist you!
